Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our gaming platform. By continuing to use our services, you acknowledge that you have read and understood this policy regarding our cookie practices in accordance with Australian privacy legislation and gaming regulations.
What Are Cookies and How We Use Them
Cookies are small text files stored on your device when you visit our gaming platform. We use various types of cookies to enhance your gaming experience, maintain security, and comply with Australian gaming regulations. These digital markers help us recognise your preferences, track your gaming sessions, and ensure responsible gambling measures are properly implemented.
Our cookie usage encompasses essential functionality cookies that enable core gaming features, performance cookies that monitor game loading times and platform stability, and security cookies that protect against fraudulent activities and unauthorised access attempts.
Types of Cookies We Deploy
We categorise our cookies into several distinct types based on their functionality and purpose within our gaming environment:
- Essential Gaming Cookies: Enable game functionality, payment processing, account authentication, and session management across our gaming platform
- Performance and Analytics Cookies: Monitor game performance, track user interactions with slot machines, and analyse gaming patterns for platform optimisation
- Security and Fraud Prevention Cookies: Detect suspicious activities, prevent unauthorised access, and maintain secure gaming sessions
- Personalisation Cookies: Remember your game preferences, favourite slots, betting limits, and customised dashboard settings
- Responsible Gaming Cookies: Track playing time, monitor spending patterns, and enforce self-imposed gaming limits and cooling-off periods
- Marketing and Promotional Cookies: Deliver targeted promotions, bonus offers, and personalised gaming recommendations based on your activity
Third-Party Cookies and Gaming Partners
Our platform integrates with various third-party gaming providers, payment processors, and analytical services that may place their own cookies on your device. These partners include slot machine developers, live casino providers, sports betting platforms, and secure payment gateways operating under Australian financial regulations.
Third-party cookies help deliver diverse gaming content, process secure transactions, and provide comprehensive gaming analytics. We carefully select partners who comply with Australian privacy standards and gaming regulations, ensuring your data remains protected across all integrated services.
Social media integration cookies may also be present if you choose to share gaming achievements or connect your social accounts to our platform. These cookies are governed by respective social media platforms’ privacy policies alongside our own cookie practices.
Cookie Duration and Storage Periods
We employ both session and persistent cookies depending on their specific functions within our gaming ecosystem. Session cookies expire when you close your browser, while persistent cookies remain stored for predetermined periods ranging from days to months.
Essential gaming cookies typically persist for the duration of your active gaming session, while preference cookies may remain stored for up to twelve months to maintain your customised gaming experience. Security cookies generally have shorter lifespans, refreshing regularly to maintain optimal protection levels.
Responsible gaming cookies that track your playing habits and spending patterns are retained for extended periods to ensure effective implementation of harm minimisation measures as required by Australian gaming regulations.
Managing Your Cookie Preferences
You maintain complete control over cookie settings and can modify your preferences through multiple channels. Our platform provides a comprehensive cookie management dashboard accessible through your account settings, allowing granular control over different cookie categories.
Browser-level cookie management options include:
- Chrome: Navigate to Settings > Privacy and Security > Site Settings > Cookies and Site Data to configure cookie preferences and exceptions
- Firefox: Access Options > Privacy and Security > Cookies and Site Data to manage cookie storage and deletion settings
- Safari: Go to Preferences > Privacy > Manage Website Data to control cookie storage and website tracking preferences
- Edge: Select Settings > Site Permissions > Cookies and Site Data to adjust cookie handling and storage options
- Mobile Browsers: Access privacy settings through browser menus to configure cookie preferences and tracking protection
Please note that disabling certain cookies may impact platform functionality, game loading capabilities, and security features essential for safe gaming experiences.
Your Rights and Contact Information
Under Australian privacy legislation, you possess specific rights regarding cookie usage and data collection on our gaming platform. You can request detailed information about cookies stored on your device, withdraw consent for non-essential cookies, and request deletion of stored cookie data.
You have the right to lodge complaints about our cookie practices with the Australian Information Commissioner if you believe our practices violate privacy regulations. We are committed to addressing your concerns promptly and transparently.
For cookie-related inquiries, preference modifications, or privacy concerns, contact our data protection team through your account dashboard or our dedicated privacy contact channels. We typically respond to cookie-related queries within forty-eight hours during business days.
Last Updated: December 15, 2024